We make staying on top of your medications quick and effortless. Choose the option that fits your day best:
To ensure your prescription is filled quickly and accurately, keep these details handy:
Located on the top left or center of your Aylmer Pharmacy prescription label.
Confirms identity and ensures accurate record matching.
Let us know if you will pick up at our Talbot Street W counter or if you need Free Home Delivery in Aylmer, St. Thomas, Port Burwell, Port Bruce, or Springfield.
If you take multiple recurring medications, ordering refills every few weeks gets tiring. We offer two proactive solutions that handle the work for you:
We align all your monthly prescriptions so they refill on the exact same date every month. Instead of making multiple trips or phone calls, you receive all your medications in one organized bundle—either picked up at our counter or delivered free to your door.
Running out of refills on your bottle? Our system flags expiring authorizations weeks ahead of time and automatically faxes your doctor for new refills before your last pill is taken.
We recommend submitting your refill request 24 hours in advance. This gives our clinical team time to review your file, verify insurance coverage, and organize any custom packaging or free local delivery.
Submit your refill request as usual. When our system detects zero remaining refills, our team automatically faxes your primary doctor or family physician for a renewal authorization. You can also book a Minor Ailment Consult if your medication qualifies for pharmacist extension.
Yes! Whether ordering online, via the Diem app, or over the phone, let us know if you need to add Option+ OTC medicines, vitamins, Riversol skincare, or boutique gifts to your order. We bundle everything together for store pickup or Free Local Delivery.
Yes. The Diem Health app is completely free to download on both iOS and Android devices. Simply select “Aylmer Pharmacy I.D.A.” as your preferred location during setup.
Yes. A family member or caregiver can pick up your refilled prescription at our 418 Talbot St W counter. They simply need to provide your full name, address, and date of birth.
Choose your preferred reorder method and let our team handle the rest.
